Friday, February 13, 2009

Turning Complaints into Progress

I had every intention of writing a blog full of complaints today. The challenges of working with agents who list bank owned properties only was fueled by conversations with fellow colleagues who experience similar challenges. One conversation became a full rant about how these agents don't return phone calls, and potentially don't even submit our offers. That was my rant, but it's over, and I have a more middle tune now - and its far more positive.

I am finding as I work with agents that some are extremely verbal, while others prefer to work only be email. While email is great, it does not allow any type of relationship to grow - by which I can then more concretely advise my clients of what is an appropriate offer. We give our clients a corridor by which to make their bids. Of course, we want to leave as much margin as possible, mainly because the amount of 'branding' is variable. This means that with every house, you never quite know what you will find when you tear it down. If we have an agent that works with us, we can put in a low ball offer and then work the offer through our corridor to reach a solution that is beneficial to all parties. And, recently I have found several agents that are willing to do this, that are helpful in the work they do with the bank, and are allowing our group to get good fair deals for your investors, while providing a strong product for the buyer tenant that is being placed in the home. It becomes a win win for all parties, which is ultimately what our goal is. And we have had success!!

I will be filming our next branding, to give people an idea of what goes into the process, and how quickly a nasty home really transforms into a beautiful new home, with added value fo rthe parties involved. In the meantime, suffice it to say I am pleased with the purchases we are currently in contract with, and will spend my time talking about the really great agents that are a part of making this happen, and not dissing those who are potential blockers.

No comments:

Post a Comment